Support Service Issues

Incident Report for ShippingEasy

Resolved

This incident has been resolved.

Posted Dec 16, 2021 - 19:08 CST

Update

We are continuing to investigate this issue.

Posted Dec 16, 2021 - 16:06 CST

Investigating

Our support platform is currently experiencing an outage preventing users from reaching our support team, we are monitoring the situation. Please visit status.zendesk.com for more information.

Posted Dec 16, 2021 - 15:03 CST

This incident affected: Support Services (Chat Support, Phone Support).