Monitoring - Starting April 2, 2025, UPS will replace the name SurePost® with Ground Saver® as its economy product. This change will appear in all shipping, billing, pricing systems, and labels.
For Ground Saver, the free Declared Value Coverage will be reduced from $100 to $20. To make up the difference, customers can purchase Shipsurance on ShippingEasy starting at $0.99 per $100 of insured value.
Resolved -
Thank you for your patience while ShippingEasy Engineers worked to resolve your issues.
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Mar 31, 17:16 CDT
Investigating -
ShippingEasy is aware of the technical issues impacting ShippingEasy. We are actively working to resolve this issue. We will provide updates as they become available to us. Thank you for your patience!
Mar 31, 16:49 CDT
Resolved -
Thank you for your patience while our integrators worked to resolve your issues with our Chat support widget.
Mar 24, 08:11 CDT
Update -
We are continuing to investigate this issue.
Mar 21, 16:52 CDT
Investigating -
ShippingEasy is aware of the technical issues impacting ShippingEasy Support's Messaging service. We are actively working with Zendesk to resolve this issue and will provide updates as they become available to us.
Mar 21, 15:02 CDT